2019 Annual Report
15 years of mission-driven progress
In 2019, the PAN Foundation marked 15 years of helping people with serious and chronic illnesses start and stay on treatment.
This year, we’ve deepened our dedication to increasing access to healthcare and advocating for patients. No one should ever have to skip or delay treatment because they can’t afford it.
Reflections from our leadership team
Developing new solutions to increase healthcare access
Throughout our 15-year history, the PAN Foundation has provided nearly 1 million underinsured patients with over $3 billion in financial assistance. Given the COVID-19 pandemic is threatening access to affordable healthcare for so many, PAN is rising to meet the urgent and expanded need. On behalf of the Board of Directors, thank you for being on this journey with us and supporting our mission over the last 15 years.
Martin A. Bieber, Board Chair
Deepening our commitment to how we serve and advocate for patients
Addressing the barriers that prevent patients from starting and staying on treatment is at the heart of our mission. Thank you for everything you do to support PAN’s mission and connect patients to treatment. And a special thank you to our patients for putting their trust in us: you are the reason why we won’t rest until everyone can get the healthcare they need.
Dan Klein, President and CEO
Our impact: what we accomplished in 2019
187,056
people helped across 50 U.S. states and territories
34,581
patients referred to additional services at 19 leading patient support organizations
9
new disease-specific programs and a pilot program to help patients with transportation costs
Highlights from our work
In 2019, we focused on expanding the safety net for seriously ill patients and furthering policy solutions and education around the need to lower out-of-pocket medication costs.
Providing life-saving assistance
At age 50, Kentucky native Robin Lancaster was diagnosed with primary myelofibrosis, a rare blood cancer that affects approximately 13,000 people in the U.S. The cancer diagnosis left Robin and her husband, Rick, unprepared and overwhelmed for the challenges of what would be their “new normal.”
I can’t describe what PAN has done for our family.
Robin Lancaster, Kentucky
Solving transportation barriers
Transportation challenges are often overlooked when it comes to helping seriously ill patients start and stay on treatment. But our research and pilot program showed that patients need affordable and accessible transportation more than ever.
I often cancel medical appointments since I am unable to drive myself and I can’t find an available driver.
Mimi Gordon, North Carolina
Advocating for long-term policy solutions
More than ever before, we need smart policy solutions. In 2019, we gave patients a voice by calling for policy reforms to Medicare Part D to limit patients’ out-of-pocket costs, polling Americans on issues related to healthcare affordability, and developing resources to educate policymakers on key issues impacting access to healthcare.
One thing that worries me is that Congress is very focused on lowering prescription drug prices. That’s a good goal, but it’s meaningless in an environment where patients still can’t access care or medications because of their deductible.
Dan Klein, President and CEO