On The Horizon: PAN Invests in New Technologies
PAN Foundation is committed to providing financial assistance to patients using a high touch model while utilizing technology to further advance our patient service offerings. Through innovative tools such as our provider and specialty pharmacy portals and electronic signing capabilities, we have streamlined the application process allowing us to maintain an average approval time of one-business day.
As a testament to PAN’s advanced technology platform, in 2012, sixty-seven percent of patient enrollments were submitted online. Electronic enrollments allow us to put patients on the fast track to therapy and achieve cost efficiencies which in turn allow us to be a better steward of donated dollars.
But our work doesn’t stop here. PAN Foundation is continuously investing in innovative program features that allow us to continue to improve the experience of working with PAN.
With the rollout of our latest feature, the Case Summary Report, PAN Portal users gained the ability to access a complete report of all the PAN-enrolled patients associated with their treatment site. The report, which can be exported to PDF or Excel, allows Providers and Specialty Pharmacists to view and sort patient records based on disease fund, renewal date, enrollment status, remaining grant balance, and many other patient data fields. Click Here for more information on how to access your Case Summary Report.
As we continue to focus on our key partnerships, PAN has also launched a Specialty Pharmacy Data Feed capability. Specialty pharmacies can now inquire about our two-way feed that allows PAN and the SP to communicate new enrollments and provide status updates.
Haven’t enrolled in one of PAN’s Online Portals? Visit www.PANfoundation.org today!
Coming Soon: Additional PAN Features
Keep in touch with PAN in the coming months to be the first to hear about our upcoming features:
- Income Predictor – PAN is implementing an additional state-of-the-art feature through which PAN will be able to predict patients’ income based on a national database of demographic information. This feature will further streamline PAN’s application process and allow patients to quickly qualify for PAN assistance.
- Website Live Chat – PAN’s website, www.PANfoundation.org, and both of our online portals will soon be equipped with live chat capabilities providing patients, providers, and specialty pharmacists quick access to patient information without the need to contact PAN’s call center.
- Mobile Texting – Patients will soon be able to get their PAN account information on the go in an even more convenient fashion. By sending text messages to a designated contact number, patients will have access to their grant status, patient ID, and grant balance information right at their fingertips.